The Digital Imperative is part of the our customer journey
Digital strategy and transformation must be a top priority in the CEO and the senior management team. We are developing Digital strategy and transformation plans with your management team.
Key focus steps of the technology strategy: 1. Develop and Prototype Your Strategy 2. Disrupt Your Business (Before Others Do) 3. Digitize the Core Business 4. Create Value from Data 5. Position Your Business in the Broader Ecosystem
As a part of the Customer Journey development, performing broad IT and general technology assessments within businesses and organizations are crucial. They can aid in documenting the network, identifying security vulnerabilities, and ensuring proper performance. Assessments can also help find ways in which technology can improve customer journey, productivity and help the bottom line of an organization. For IT solution providers that support multiple organizations, assessments can be used to help in their sales process as well.
IT or technology assessments can be performed various ways, but should always at least result in some type of written report that can be shared in-person with IT staff, management, and decision makers. I’d also suggest that the IT professional performing the assessment have a checklist of sorts listing the items in which they should investigate. Though it’s not really possible to list every single item, it should be as thorough as possible.
IT and general technology assessments are the base for to your customer-centric IT Strategy.
Lediator Technology Development
Commercial Technology
We are developing the commercial platform to support customer-centric ecosystem with omnichannel ideology regardless of the sales channel: online, face to face or customer service. The platform has pricing models for direct B2B sales, wholesales clients and for tier pricing based on the quantity of the order. This platform is actually a commercial ERP for all trading in all channels and is transparently showing to sellers what is being offered and sold for whom, schedule, logistics, payment status etc. Join the club http://market.lediator.com, that will be opened by end of September 2016
Logistics Technology
We are developing logistics platform to support customer journey with our logistics ecosystem. Lediator logistics will connect the global logistics offering into single platform, that is supporting customers decision-making possibilities, by creating smart algorithms for route optimization, delivery times, inventory and price. Lediator enables logistics users to choose optimal solutions for their purposes.